Subscription types

FAQ

1. What’s included in my subscription?
All subscriptions provide full access to every case, question set, and explanation on the platform. The site will receive weekly new content updates and guided learning features.

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2. What’s the difference between the 1-month and 3-month plans?
Both plans offer identical access and features. The only difference is the subscription length — 1 month or 3 months — allowing flexibility based on your learning needs.

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3. Can I cancel anytime?
Yes. You can cancel your subscription at any time from your account settings. You’ll retain access until the end of your current billing period.

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4. Will my subscription renew automatically?
Yes, subscriptions renew automatically to ensure uninterrupted access. The 1-month plan renews monthly, and the 3-month plan renews every three months.
You can disable auto-renewal anytime before your next billing date.

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5. Do I lose my progress if I cancel?
No. Your learning progress and case history remain saved. If you resubscribe later, you can continue right where you left off.

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6. Are new cases included, or do I have to pay extra?
All new cases, questions, and content updates are included in your active subscription — no hidden fees or add-ons.

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7. Do you offer refunds?
Because access is granted immediately after purchase, refunds are not available. However, if you experience a technical issue, please contact our support team.

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8. Can I access the platform on multiple devices?
Yes. You can log in from any device, but simultaneous logins are limited to prevent account sharing.